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U.S. Department of Homeland Security First Responders Update


Cybersecurity and Infrastructure Security Agency


The Cybersecurity and Infrastructure Security Agency (CISA) is pleased to announce the release of the Next Generation 911 (NG911) Self-Assessment Tool.

The NG911 Self-Assessment Tool was developed by the SAFECOM and the National Council of Statewide Interoperability Coordinators (NCSWIC) NG911 working Group, with support from CISA and the National 911 Program.

Built on feedback received from government, industry, and academia stakeholders, the new self-assessment tool is available to help public safety answering point/emergency communications center administrators and oversight personnel evaluate a system’s NG911 maturity state and understand the next steps necessary to continue deployment.

This easy-to-use checklist establishes a common terminology and identifies key milestones to help 911 call centers understand the multi-year NG911 implementation process. The Tool is a downloadable Microsoft Excel file, which ensures that collected results are only shared with the agency completing the assessment.

The Tool can be found at:

For questions about the NG911 Self-Assessment Tool, please contact or visit for additional NG911 transition resources.

U.S. Department of Homeland Security · · 202-282-8000